Police Khidmat Markaz (PKM) Procedures & Verifications
Commonly searched as: Police Khidmat Markaz Character Certificate & Verifications
Complete procedural guide to citizen services at Punjab Police Khidmat Markaz (PKM). Covers Police Character Certificates for immigration/jobs, mandatory Tenant Registration, Lost Document Roznamcha reports, and employee security checks.
1. What is this Document?
Police Khidmat Markaz (PKM) is an automated public facilitation initiative by Punjab Police designed to deliver public-facing policing services transparently, courteously, and expeditiously. Citizens can obtain police clearance certificates, register residential tenants, report misplaced credentials, and verify domestic staff without having to visit conventional police stations.
2. When is this Document Used?
- Applying for study abroad, immigration, or overseas employment requiring a certified Police Character Certificate
- Fulfilling mandatory Tenant Registration under the Punjab Information of Temporary Residents Act 2015
- Reporting lost CNIC, passport, driving license, educational degree, or vehicle credentials (official Roznamcha report)
- Conducting background security checks on domestic employees, drivers, and private security guards
3. Who Needs It & What is Required?
Required Information
- Original valid CNIC / NICOP and passport of the applicant
- Residential address history in the district for the preceding 6 months
- Two recent passport-size photographs with white or blue background
- Sworn Affidavit affirming clean criminal history and non-involvement in subversive activities
- Tenancy agreement and landlord CNIC copy (for tenant registration)
Supporting Documents Needed
- Original CNIC and 2 legible photocopies
- Original Passport and photocopy (for Character Certificate)
- Sworn Affidavit on Rs. 100 e-Stamp paper attested by an authorized Oath Commissioner
- Authority Letter / Power of Attorney if applying on behalf of a blood relative residing overseas
4. Step-by-Step Official Procedure
Prepare Required Affidavit & Credentials
Draft the standardized Police Character or Loss Affidavit on Rs. 100 e-Stamp paper using the ClicknDocs workstation and attest before an Oath Commissioner.
Visit Nearest Police Khidmat Markaz (PKM)
Visit any PKM center (e.g. PKM Liberty Gulberg, Iqbal Town, or DIG Operations Office in Lahore). Collect a service token at the reception counter.
Biometric Capture & Data Entry
The facilitation officer captures live biometric thumb impressions, digital photograph, and checks the applicant credentials against NADRA and police crime databases (PSRMS).
Automated Record Verification
Record verification is processed electronically through the Police Station Record Management System (PSRMS) and Special Branch.
Collection & Delivery
Lost document reports and tenant registrations are issued on the spot. Character Certificates are delivered within 3 to 7 working days via PKM counter or TCS courier.
5. Official Fees & Timelines
Frequently Asked Questions
Can I obtain a Police Character Certificate if I currently live abroad?
Yes. An overseas Pakistani can authorize a blood relative in Pakistan via an embassy-attested Authority Letter or Power of Attorney to submit the application at the district PKM on their behalf.
Is police tenant registration mandatory for all rented residential properties in Punjab?
Yes, it is legally mandatory under Section 3 of the Punjab Information of Temporary Residents Act 2015. Landlords who fail to register tenants at PKM or the local police station within 15 days face criminal prosecution and imprisonment under Section 11.
What should I do if my educational sanad or CNIC is misplaced?
Visit any PKM center with your CNIC copy. The PKM officer will lodge a computer-generated Lost Document Roznamcha entry within 15 minutes, which serves as official proof of loss for issuing a duplicate credential.